Just when I thought Apple could screw up no more…

Apple had said that they expected my MacBook Pro (replacement) to ship on 11/7 and be delivered on 11/8, as I’ve mentioned. That was pretty slow, but hey, I could deal.

As you may have noticed, the 8th has come and gone. No MacBook Pro. No email from Apple either, saying it had shipped.

To back up a bit in time, on the 7th, I called Apple and asked "WTF?" They claimed that they’d sent it to FedEx and even gave me a tracking number. Outstanding! Good news. Apple said this was supposed to be next day delivery, so I should be getting it on the 8th as expected.

Not really believing them, I called FedEx. FedEx did in fact receive the package from Apple in China. But it was not going to get to me the next day. It "missed the cutoff" to be shipped out of China that day and would wait for the next day. Hm. Ok. I asked if it would get to me on the 9th then. They didn’t know. It hadn’t had enough scans for them to tell whether it was shipped next day or not.

Great. So Now I spend all my free time refreshing this tracking page. This morning, the 9th, I expect to see FedEx has made some progress. I expect to see my package is "On FedEx vehicle for delivery" or at the very least "At local FedEx facility". But not only do I not see that, I don’t even see an "Arrived at FedEx location" anywhere in the US. I do however see they’ve added to the webpage a little nugget saying "Estimated delivery Nov 13, 2006 10:30 AM".

WTF!??!!!#@!#

I think it’s much less likely FedEx’s fault than Apple’s, at this point. I’m going to contact FedEx and see if Apple in fact sent the MacBook next day as they promised they would, or if they decided to send it rowboat class.

God I hate Apple! Let this be a lesson to you prospective Mac buyers out there. You have no choice but to buy a Mac if you have your heart set on one, so I won’t recommend against it, but I will recommend that you never order anything customized from Apple. Just get the default configuration. Upgrade your hard disk yourself. Apple is MacDonalds, not Burger King. You can’t get it your way. You can get it their way or no way.

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